|The ceramic-tiled staircase with a warm welcome at the top.|
The customers' coffee lounge
'Would you mind if I took a photo for my blog,' I asked the assistant.
She smiled and said 'Of course not - everyone does.'
I was soon shown up the stairs through the men's department to a Victorian lounge designed especially for shoppers to relax in and drink coffee 'on the house.' I learnt the history of some of the antique furniture in the room from another friendly assistant and left feeling like one of the family.
We spent around 20 mins in the shop and called back later to buy my daughter a beautiful matching necklace and bracelet for Christmas.
Congratulations, White Stuff, for the best customer service I've every encountered.
|The White Stuff store in York|
Wishing a Happy and peaceful Christmas to you all.